Delivery & Returns

FREE Delivery nationwide on orders of €150+
Free click and collect

Delivery for Orders of €150 or moreFree Delivery to any address in Ireland
Delivery for Orders under €150€15 to any address in Ireland
Click and Collect (any value)Free – Order online and collect from warehouse

Delivery Terms

The person receiving the delivery will be required to sign for it and must be able to prove they are over 18 years of age.

In order to provide the best service possible many of the local Galway deliveries are made by us. If you require your order urgently or on a specific day we will do our best to accommodate your request. For deliveries nationwide we work with the award-winning Fastway Couriers and An Post. Delivery is normally in the next two working days following dispatch. However occasionally this can be a little longer, if there’s an issue completing delivery or during busy periods such as Christmas. Please allow 3 working days for your delivery to arrive after notification of dispatch. If by this time you have not received your wine or heard from the courier or ourselves you should contact us.

  • Please provide a daytime telephone number to allow us to check before delivering.
  • Please provide an Eircode to ensure we can locate you.
  • Please ensure somebody is present at the address provided on the day of the delivery.
  • Alternatively we can deliver to a work address; this is often a good idea when there is unlikely to be somebody at home.
  • If goods are left at your request and subsequently go missing we regret that neither we nor our couriers can accept responsibility.

In the unlikely event of a delay, due to circumstances beyond our control, we will contact you immediately.

Delivery Area

We can deliver to any address in Ireland.  The website is set up only to accept Republic of Ireland addresses. Please contact us directly if you have other requirements.

Breakages

Unfortunately, and despite our very best efforts, breakages happen. Please notify us immediately should this unfortunate occurrence happen. We can then dispatch a replacement order. You should never accept a parcel from us that appears damaged, in the unlikely event that this happens you can refuse receipt and ask the courier to return to sender.

Click & Collect

At Checkout you’ll have the option to proceed with delivery or Click & Collect prior to making payment. We’ll contact you by email to confirm when your order is ready to collect. When Checking out online simply select the collection option. All collections are from our Warehouse in Baile an Phoill, Galway City. H91 V6RK  Collections can be made between 10.30am and 1pm Monday to Friday.

Returns

You can return all or part of your order up to 14 days after you have received it, however you will be responsible for the safe return to us and all goods must be undamaged and in a resalable condition. You can also return the order in person to us at our Galway Warehouse. A refund as appropriate will be provided within 7 days of receipt by us.