FAQ

Who are Woodberry Wines?

We’re a family-owned business, based in Galway city, Ireland specialising in high quality wines from small producers all over Europe. Woodberrys was started by Declan back in 2001 as a wine shop and has now is now a fully blown wine merchants importing wines from over 30 wineries from around the globe.

Do you operate online only?

Currently Yes. We have a Warehouse on the Headford in Galway city from where all online orders are assembled and dispatched. As importers of wines we also have a wholesale side, and supply bars, restaurants and other wine specialists.

What’s the minimum purchase?

There is no minimum purchase online. You can check out with one bottle or a hundred.

How much is delivery?

We provide free delivery on orders over €150 in value anywhere in the Republic of Ireland. The is a delivery charge of €15 on all other orders.

Do you provide a Click & Collect service?

Yes, we provide a collection service on online orders.

At Checkout you’ll have the option to proceed with delivery or Click & Collect prior to making payment. We’ll contact you by email to confirm when your order is ready to collect. When Checking out online simply select the collection option. All collections are from our Warehouse in Baile an Phoill, Galway City. H91 V6RK  Collections can be made between 10.30am and 1pm Monday to Friday.

Can I include a gift message in my order?

Yes. We can include a brief message or note in delivery. We can also leave out the delivery receipt should you wish too.

Can I select a specific date for delivery?

Unfortunately we cannot guarantee specific delivery dates. Most of our orders are dispatched within 24 of receipt. And are usually delivered within 2 working days of dispatch.

Can I return my order?

You can return all or part of your order up to 14 days after you have received it, however you will be responsible for the safe return to us and all goods must be undamaged and in a resalable condition. You can also return the order in person to us at our Galway Warehouse. A refund as appropriate will be provided within 7 days of receipt by us.

Can I use Gift Vouchers from the Middle Street Store?

You can, in order to use these vouchers you will need email us to info@woodberrys.ie. As these vouchers cannot be used on this website.